Homeowner guide
Start with safety: avoid wires, unstable trees, cracked limbs, and damaged roof areas. Keep children and pets away from downed branches until the area is checked.
Take photos before moving debris if it is safe to do so. Capture the full scene, impact points, and anything blocking access.
Prioritize requests by risk: tree on house, blocked driveway, hanging limb, tree on fence or vehicle, then yard debris and haul-away.